Privacy Policy

1. Introduction

Senior Defender ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

• Name and email address when you create an account
• Phone number (optional, for SMS features)
• URLs and email addresses you submit for scanning
• Messages you send through our contact form
• Payment information (processed securely through Stripe)

2.2 Automatically Collected Information

We automatically collect certain information when you use our Service:

• IP address and browser type
• Device information and operating system
• Usage data, including pages visited and features used
• Scan history and results

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process your scan requests and deliver results
• Manage your account and subscriptions
• Send you service-related communications
• Respond to your inquiries and provide customer support
• Detect and prevent fraud and abuse
• Comply with legal obligations

4. Information Sharing and Disclosure

4.1 Third-Party Security Services

When you submit a URL or email address for scanning, we share this information with third-party security services (VirusTotal, Google Safe Browsing, Microsoft Defender SmartScreen, etc.) to perform the security analysis. These services have their own privacy policies governing how they handle this data.

4.2 Service Providers

We may share your information with trusted service providers who assist us in operating our Service, including:

• Payment processors (Stripe) for subscription management
• SMS service providers (Twilio) for text message features
• Hosting and cloud service providers
• Analytics and monitoring services

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.5 We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit (HTTPS)
• Secure password hashing (bcrypt)
• Regular security assessments
• Access controls and authentication

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

6.1 Account Information

We retain your account information for as long as your account is active or as needed to provide you services.

6.2 Scan History

Free account users' scan history is retained for 30 days. Premium account users' scan history is retained indefinitely unless you request deletion.

6.3 Deletion

You may request deletion of your account and associated data at any time by contacting us. We will delete your information within 30 days of your request, except where we are required to retain it by law.

7. Your Rights and Choices

7.1 Access and Correction

You can access and update your account information at any time through your dashboard.

7.2 Data Portability

You may request a copy of your personal data in a structured, machine-readable format.

7.3 Opt-Out

You can opt out of marketing communications by clicking the unsubscribe link in our emails or by contacting us.

7.4 SMS Opt-Out

You can opt out of SMS communications by replying "STOP" to any message or by contacting support.

7.5 Cookie Preferences

Most web browsers allow you to control cookies through their settings. However, disabling cookies may limit your ability to use certain features of our Service.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Maintain your login session
• Remember your preferences
• Analyze how you use our Service
• Improve our Service's functionality

You can control cookies through your browser settings, but this may affect your ability to use certain features.

9. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Service, you consent to the transfer of your information to these countries.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect
• The right to delete your personal information
• The right to opt-out of the sale of personal information (we do not sell your information)
• The right to non-discrimination for exercising your privacy rights

12. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure ("right to be forgotten")
• The right to restrict processing
• The right to data portability
• The right to object to processing
• Rights related to automated decision-making

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated Privacy Policy on this page
• Updating the "Last Updated" date
• Sending email notifications to registered users for material changes

Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@seniordefender.com
• Contact Form: Contact Us
• Mailing Address: [Your Business Address]